The ISO definition goes farther in that it may include associated characteristics after merchandise or service such as consignment, packaging, labeling, billing, as well as, methods and schemes within the supplier’s association. A clientele may identify some or all these characteristics.A problem or nonconformity in any of these localities may lead to clientele dissatisfaction. An association must ensure that it has systems and controls to guarantee that it can consistently fulfill all these requirements and enhance clientele approval.
That is why there are lots of guidelines for ISO to utilized each specific standards. There is ISO 1000 series, ISO 2000, ISO 3000, ISO 4000 and ISO 8000. But then, this will be a set of standardized requirements for companies and organizations and a set of ISO training for employees.
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